Defining knowledge management km has always been a challenge. Probably no better or more succinct singleline definition has appeared since. Knowledge management is the transformation of knowledge in the form of insights, understandings, and practical knowhow that we all possess in other manifestations like books, technology, practices, and traditions within organizations of all kinds and in society. Knowledge just as the words data and information are used interchangeably. Therefore, the extent to which an organisation performs well, will depend, among other things, on. The utilization of the knowledge activities at the resources connected to knowledge which is limited and assisted through an extensive choice of aspects will result in km. This report presents the results of research into knowledge management km performed at vtt. In this lesson, youll learn more about what knowledge sharing is and the process that goes into it. Technology and people related techniques bring to knowledge management the ability to carry out knowledge management processes quickly, efficiently and costeffectively, making it an enabling solution. Whereas information management simply provides the right information to the right people at the right time, knowledge management goes beyond that to provide insights, knowhow, experience, and guidance about that information.
This document may be analyzed from many points of view. Serban, jing luan in the early 1990s, corporations coined the concept and movement of knowledge management, which is an institutional systematic effort to capitalize on the cumulative knowledge that an organization has. Knowledge management km cannot be achieved with a single definite activity. May 10, 2011 introduction to knowledge management 1. The globalisation trends and ever increasing networking of economy, information, technology, management give rise to. These assets may include databases, documents, policies, procedures, and previously uncaptured expertise and experience in individual workers. Chapter 3 discusses designing knowledge management solutions. Knowledge management km is the systematic management of processes enabling vital individual and collective knowledge resources to be identified, created, stored, shared, and used for the benefit of the actors involved glossary. Growing interest in knowledge management stems from the realization that in the knowledge era, organizational knowledge is a strategic corporate asset that needs to be garnered, retained, updated, disseminated and applied to future organizational problems cf. Knowledge is an abstract concept without any reference to the tangible. Knowledge management terms, 2009 essential managerial tasks a managers job uniquely describes the functions of management, which are most commonly cited as planning, organizing, leading, and controlling, although some managers jobs identify additional functions. Based on the discussion in the previous section, my knowledge management definition is as follows. Knowledge management as an important tool in organisational. Knowledge management glossary knowledge research institute, inc.
An alternative view of the definition of learning learning in the context of a business is a process to acquire knowledge or skills to enhance the ability to perform business or professional activities. It is an undisputed fact that this is the age of knowledge and a time of constant changes which are unpredictable. What is materially useful is similarly essential to what is morally good. Knowledge management km knowledge management km refers to a multi disciplined approach to achieve organizational objectives by making the best use of knowledge. Knowledge management km may be defined simply as doing what is needed to get the most out of knowledge resources. Km focuses on organizing and making available important knowledge, wherever and whenever it is needed. The following working definition of knowledge management frames the discussion. The role of knowledge management in enhancing the competitiveness of small and mediumsized enterprises smes communications of the ibima volume 10, 2009 issn. Knowledge sharing is a deliberate exchange of information that helps with agility and growth. In practice, knowledge management often encompasses identifying and mapping intellectual assets within the organization, generating new knowledge for competitive advantage within the organization, making vast amounts of corporate information accessible, sharing of best practices. If km is to have a future, it must give better answers to such fundamental questions as what is knowledge, what is knowledge management, where does knowledge come from, and what roles do learning and knowledge play in business performance.
Process of creating, sharing, using and managing the knowledge and information of an organization not to be confused with content management or information management. New research on knowledge management technology intechopen. It is important to define precisely what knowledge management means for your. Introduction to knowledge management linkedin slideshare. Knowledge management km is the process of creating, sharing, using and managing the knowledge and information of an organization. Knowledge management km is arguably one of the most interesting and powerful it and management concepts in decades. Knowledge management is the practice of ensuring insights, results and learning within an organization is captured and made available for staff to find, use, update, adopt and integrate into company processes. Components of knowledge management the process component include standard processes for knowledge contribution, content management accepting content, maintaining quality, keeping content current, deleting or archiving content that is obsolete, retrieval, membership on. Strategies and processes designed to identify, capture, structure, value, leverage, and share an organizations intellectual assets to enhance its performance and competitiveness.
Knowledge management is the activity, which is concerned with strategy and tactics to manage human centered assets. The process of managing all aspects of organizational knowledge is the domain of knowledge management km. New research on knowledge management models and methods. Km seems to have been successfully applied in large companies, but it is. Here will define a fourstage model for the evolution of. The end result is the person can help better the businesss bottom line. Risk management benchmarking a significant element of the business community also views knowledge management as a natural extension of business process reengineering, a fact underscored by the recent announcement that. Pdf knowledge management in educational organizations. It is important to remember that knowledge management is not about managing knowledge for knowledge s sake.
Over the years we have learned that many managers want or perhaps even need a definition. Define key knowledge management concepts such as intellectual capital, organiza tional learning. Knowledge management is hard to define precisely and simply. The business value of knowledge management proceedings of the eighteenth americas conference on information systems, seattle, washington, august 912, 2012. Km is also related to the concept of intellectual capital. Knowledge management and organisational learning, an. For a more comprehensive discussion and definition, see my knowledge management definition. International journal of knowledge management, and international journal of knowledge management studies. This book aims to introduce readers to the recent research topics, it is titled new research on knowledge management models and methods and. Analysis of knowledge management within five key areas. Defining knowledge management the international institute for. Note that knowledge management is related to, but differs from information management.
Leading the knowledge management effort defining knowledge management requirements and gaps. Empirical validation of this framework would provide support for the connection between knowledge management and decisionmaking theory and thereby. Km focuses on processes such as acquiring, creating and shar. The principles and practice of knowledge management by.
Knowledge definition of knowledge by merriamwebster. Leaders of successful organizations are consistently searching for better ways to improve performance and results. Analysis of knowledge management within five key areas 4 issue 6 october 2011 measurement in products and processes, measurement of knowledge value in internal organization, and measurement of organizational conditions based on km processes. A special case of inductive reasoning resulting in specific assertions that imply the available information in context of the background knowledge without logical certainty. Knowledge management technology people process figure 1. Pdf according to peter drucker, knowledge has become a major economic resource and a key sourcedrive. Barclay managing editor, knowledge praxis philip c. In practice, knowledge management often encompasses identifying and. Knowledge management km definitions john girard, ph. Table 1 list of words used to define knowledge management. Information and knowledge management 2 data information applied for a purpose. Techopedia gives a detailed definition of km here, but essentially km is about sharing information and applying it to situations. This book aims to introduce readers to the recent research topics, it is titled new research on knowledge management technology and includes. Knowledge management involves activities related to the capture, use and sharing of knowledge by the organisation.
This islamic knowledge is selfconscious to human being by the quranic reasoning and justification. A knowledge management system is made up of different software modules. Apr 04, 2016 effective knowledge management km is essential to almost any business. Google the keywords knowledge management, it wil l return more than 200,000,000 websites relating to the words knowledge and management, as can be seen in the figure 1. A knowledge management system kms is a system for applying and using knowledge management principles. A regional initiative, 2011 knowledge management is the practice, process and culture of creating, sharing and improving an organizations knowledge. Knowledge management as an important tool in organisational management. It appears that the concepts such as knowledge management are used without consistent definitions and without appreciating such diversity. Knowledge management is the process of capturing, distributing, and effectively using knowledge. It is a very powerful concept, yet it has no clear definition so far. This is not necessary because there is an entire spectrum of terms available. Knowledge management is based on the idea that an organisations most valuable resource is the knowledge of its people.
Knowledge management often aligned with training and learning, as well as innovation and research initiatives. Brooking knowledge management is about enhancing the use of organisational knowledge through sound practices of information management and organisational learning. Chapter 2 discusses the knowledge management assessments. Publications addressing knowledge management often use the term knowledge to address significantly differing aspects. This knowledge management tools and techniques manual is the first release of a description of some of the key knowledge management km methods, tools, technologies, and techniques to be considered for selection within a km implementation initiative, especially in small and mediumsized enterprises. Obviously, you have to have a good piece of software or a good system to capture knowledge but thats not the whole equation. Knowledge management issues are said to include developing, implementing, and maintaining appropriate organizational. These include datadriven objectives around business productivity, a competitive business model, business intelligence analysis and more. Knowledge management is responsible for providing the assessment of and accessibility to refined information i. This paper seeks to explain the key fundamentals in knowledge management. Knowledge management systems encompass both human and. When implementing a knowledge management initiative the knowledge management. The process of management is defined by the functions of management. From information management to knowledge management.
At knowledge praxis, we define knowledge management as a business activity with. Knowledge definition is the fact or condition of knowing something with familiarity gained through experience or association. The exchange and creation of knowledge are part of. Using wiki software helps analyse, structure, gain and transfer knowledge, experience, skills, and networks within an organisation. Yale university knowledge management process 3 of 9 introduction purpose this document will serve as the official process of knowledge management for yale university. Knowledge management in theory and practice pdf knowledge management is the systematic process and strategy for finding, capturing, organizing, distilling and presenting data, information and knowledge for a specific purpose and to. The aim of the study is to provide a theoretical background to knowledge management and related concepts and to determine the current situation with regard to. This document will introduce a process framework and will document the workflow, roles, procedures, and. Its aim is to ensure that university wide information initiatives are directly aligned to. Moreover, chang and wang 59 classified the measurement. The definition also leapfrogs the task of defining knowledge itself. The paper integrates four terms used in relation to knowledge explicit, tacit, declarative and procedural and it introduces an additional category. Frequent disappointments with past management initiatives have motivated managers to gain new understandings into the underlying, but. There are many taxonomies that specify various kinds of knowledge.
It was initially identified as a means for persons to share best practices and tap into documentary knowledge generated through monitoring and evaluation. Within these journals, we used as criterion for search the following keywords. In recent years, there have been more and more new and interesting findings in the research field of knowledge management. Chapter 1 explains knowledge management to support the u.
These are usually referred to be knowledge activities. Chapter 4 discusses eveloping knowledge d management solutions. Knowledge management is a discipline a lot of people think knowledge management is a technology or software solution but it is much more than that. Knowledge management is the process of finding, gathering, assessing, organizing, and sharing information or knowledge, such as documents, procedures, resources, and.
The knowledge in knowledge management fred nickols 5292010 this paper was commissioned for and appears in the knowledge management yearbook 20002001. A knowledge management strategic plan is a university wide plan which describes a framework for the application and use of information at the university of edinburgh. Table 1 summarizes the number of articles surveyed per journal, totalizing 71 articles. Knowledge management meaning and important concepts. Spoilt for choice wiki software for knowledge management in. The classic oneline definition of knowledge management was offered up by tom davenport early on davenport, 1994. It involves the management both of external linkages and of knowledge flows within the enterprise, including methods and procedures for seeking external knowledge and for establishing closer relationships with other enterprises suppliers, competitors, customers or research.
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